Last Updated: September 23, 2025
Enertia Power, including its subsidiaries and affiliated companies ("Enertia Power", "we", "us", or "our"), is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit our websites, contact us, subscribe to updates, apply for a role, purchase services, or otherwise interact with us.
Notice at Collection: California residents may be entitled to receive information about the categories of personal data we collect, why we collect it, how long we keep it, whether it is sold or shared, and the privacy rights available to them. Those details are included throughout this Policy.
This Policy describes how Enertia Power processes personal data in connection with our websites, products, services, communications, employment activities, and business relationships. Our websites and services are not directed to children, and we do not knowingly collect personal data from children.
When Enertia Power processes information on behalf of another organization, that organization's privacy notice may also apply. Please review the privacy policies of any third-party services or organizations you choose to use.
Enertia Power is responsible for the personal data it controls. Questions about this Policy, privacy rights, or data handling practices may be sent to privacy@enertiapower.com or mailed to Enertia Power, Buttonwood, Rosemead, CA 91770.
Please keep your personal data accurate and current by notifying us of changes. Our websites may also contain third-party links, plug-ins, or applications. We do not control those third parties and encourage you to review their own privacy notices.
Depending on how you interact with us, we may collect and process the following categories of information:
We may also create aggregated or statistical information. If we combine that information with personal data in a way that identifies you, we treat the combined information as personal data. We do not intentionally collect special categories of personal data, such as health, biometric, genetic, religious, political, or similar sensitive information, unless required or permitted by law and supported by appropriate safeguards.
Where we need personal data to comply with law or perform a contract, we may not be able to provide the requested product, service, support, or employment process if you do not supply the required information. If this affects an active service or request, we will let you know when appropriate.
You may provide information when you buy services, create an account, request support, subscribe to publications, apply for employment, respond to surveys, request marketing, enter promotions, or communicate with us by form, email, phone, post, or other channels.
We may receive information from analytics providers, business partners, service providers, public databases, or other lawful sources.
Our websites and services may use cookies, pixels, tags, and similar tools to remember preferences, support site functionality, understand how visitors use our services, measure performance, and improve the user experience. These technologies may collect device, browser, session, and navigation information. You can manage cookies through your browser or device settings, although some features may not work correctly if cookies are disabled.
We process personal data only where we have a lawful basis, such as performing a contract, pursuing legitimate business interests that do not override your rights, complying with legal obligations, or relying on your consent where required. If we rely on consent, you may withdraw it at any time for future processing.
| Purpose or Activity | Data Used | Legal Basis or Interest |
|---|---|---|
| Registering you as a customer or account user. | Identity and contact data. | Performance of a contract. |
| Processing orders, delivering services, managing payments, fees, and collections. | Identity, contact, financial, transaction, and communications data. | Contract performance and legitimate interest in recovering amounts owed. |
| Managing our relationship with you, including policy updates, surveys, reviews, support, and notices. | Identity, contact, profile, and communications data. | Contract performance, legal compliance, and legitimate interest in maintaining accurate records. |
| Operating, securing, troubleshooting, testing, maintaining, and improving our business systems and websites. | Identity, contact, technical, and usage data. | Legitimate interests in administration, security, fraud prevention, reporting, hosting, and continuity. |
| Delivering relevant website content, measuring advertising, and understanding service effectiveness. | Identity, contact, profile, usage, technical, and marketing data. | Legitimate interest in improving services, understanding customers, and developing our business. |
| Using analytics to improve websites, products, services, marketing, and customer experiences. | Technical and usage data. | Legitimate interest in keeping services relevant, reliable, and useful. |
| Suggesting services or offers that may interest you. | Identity, contact, technical, usage, and profile data. | Legitimate interest in growing our services, or consent where required. |
| Reviewing employment applications and operating our workforce processes. | Identity, contact, employment, and applicant-provided data. | Consent, contract steps, legal compliance, and legitimate business interests. |
If you provide personal data about another individual, you are responsible for having the appropriate authority, notice, or consent to share it with us. We may also use social media features, widgets, and third-party tools; your interactions with those tools are governed by the provider's privacy practices.
We use personal data for the purpose for which it was collected unless we reasonably determine that a related purpose is compatible. If we need to use data for an unrelated purpose, we will provide notice and explain the lawful basis where required.
We may disclose personal data for business and legal purposes, including:
Depending on your location and applicable law, you may have some or all of the following rights. We aim to provide meaningful privacy controls to individuals even where a specific law may not strictly require every right.
| Right | Explanation |
|---|---|
| Access or know | You may request confirmation that we process your personal data, access to that data, categories of data processed, and categories of recipients to whom it has been disclosed. |
| Correction | You may ask us to correct inaccurate personal data, considering the nature and purpose of the processing. |
| Deletion | You may request deletion of personal data we hold about you, subject to legal exceptions. |
| Restriction or objection | You may object to or ask us to restrict processing based on legitimate interests or consent. |
| Portability | You may request a portable and technically feasible copy of certain personal data. |
| Withdraw consent | You may withdraw consent for future processing where consent is the basis for processing. |
| Opt out | You may opt out of targeted advertising, sale or sharing of personal data, or certain profiling where those rights apply. |
| Complaint | You may lodge a complaint with a competent privacy authority. We would appreciate the opportunity to address your concerns first. |
To exercise your rights, contact us at privacy@enertiapower.com. We may verify your identity before completing a request by comparing information you provide with information in our records. Authorized agents may submit requests where permitted by law, but we may require written authorization and direct identity verification.
We do not currently make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects about you.
This section supplements the rest of this Policy for personal data subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act and related regulations.
We may transfer personal data to jurisdictions outside your province, state, country, or region, including Canada and the United States. Where required by law, we use appropriate safeguards and transfer mechanisms designed to protect personal data when it moves across borders.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal data from accidental loss, unauthorized access, misuse, alteration, or disclosure. Access is limited to personnel, contractors, and service providers who have a business need to know and are expected to handle information confidentially.
We maintain procedures for suspected personal data incidents and will notify affected individuals or regulators when legally required.
We retain personal data only for as long as needed for the purposes described in this Policy, including legal, accounting, reporting, security, dispute-resolution, and operational requirements. To decide the appropriate period, we consider the amount, nature, sensitivity, risk, purpose, and applicable legal obligations tied to the data.
In some cases, you may ask us to delete your data. We may also anonymize information so it can no longer be associated with you and use it for research, analytics, or statistics without further notice.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or privacy operations. When updates are material or consent is required, we will provide notice through our website, email, or another legally permitted method.